Quick Answer: What To Say When Someone Says Your Product Is Too Expensive?

How do you politely refuse a service?

Their best tips are below.Genuinely hear their request.Focus on what you CAN do.Be gentle and provide next steps.Don’t waste time, but don’t burn bridges either.Decline with gratitude.Offer alternatives.Position yourself as the expert.Be clear, transparent and upfront.More items…•.

How do you politely refuse a counter offer on a house?

The right way to reject an offer Promptly call, write or send a text message to the agent thanking him or her for the offer. Politely and graciously explain that the homesellers have accepted an offer that they like better. Do not explain the market.

How do you say no to an offer?

The best approach is to be brief but honest about your specific reason for not accepting the position, saying something like:After careful consideration, I’ve decided to accept a position at another company.After much thought, I’ve decided that now is not the best time to leave my current position.More items…

How do you respond to price complaints?

Take price objections head onAnswer “What’s in it for me?” The prospect is always asking this question. … Explain the cost-benefit ratio. … Acknowledge that buying is an emotional process. … Justify your price. … Preempt price. … Keep your composure. … Know that price-selling alone makes you vulnerable.

How do you refuse diplomatically?

Be kind. This is the “thanks” in “no, thanks,” and is the key to an inoffensive rejection. You’ll want the person asking to know you’re happy that they’ve thought of you, and you’d like them to continue thinking of you in the future. Say it in person, if possible.

What makes a customer happy?

A truly happy customer is one who will be loyal to you and your business for a long time to come. Plus, customer loyalty and happiness have a tendency to spread. When people find businesses they trust, they want to tell their friends about it too. (Could be out of generosity or pride, but hey, who’s keeping score?)

Why do customers complain about price?

The price objection means, in a nutshell, that the customer is going to invest in the product or service, but will more than likely buy it from someone they feel is offering it at a lower price. … That’s the price complaint. The price complaint is easier than the price objection.

How do you respond to sales objections?

The best way to overcome sales objections is to identify and remove the friction that’s acting as a hurdle for your client. Do this by asking pertinent questions to uncover the real problems and address them, calmly, one by one to move forward in a mutually beneficial way.

What do you say when someone asks how much something costs?

Just say, “You know, talking about the cost of things really makes me feel uncomfortable so since I consider you a friend, I am going to avoid that discomfort. I just don’t want to talk about money.” Then have a different subject ready and immediately plow into a new subject to avoid a different kind of discomfort.

How do you ask for a lower price?

5 Tips On How To Negotiate Fair Prices Without Offending The SellerBe Reasonable When Negotiating. … If You Don’t Have the Money, Don’t Offer It. … Ask For a Lower Price. … Be Friendly. … Don’t Be Afraid to Move On.

What are the 4 types of objections?

Objections can be generally classified into four types:Price/Risk. Price, cost, budget, or ROI concerns all fall into this category. … Quality of Service. … Trust/Relationship. … Stall.

How do you reject someone nicely?

7 expert tips to reject someone nicelyBe honest. They don’t say that honesty is the best policy for nothing. … Prepare yourself. … Do it face to face. … Stick with “I” statements. … Know that what you’re feeling is normal. … Avoid putting it off. … Don’t give false hope.

How do you respectfully say no?

Here are 10 ways for you to say ‘NO’ in a polite manner:I’m honoured but I can’t.I wish there were two of me. … Sorry, I’m booked into something else right now. … Sadly, I have something else. … No, thank you but it sounds lovely, so next time. … I’m not taking anything else right now.More items…•

What do you say to customer complaints?

Phrases for dealing with “The Legitimate Grievance” customer:“Thank you so much for letting us know about this, Sir/Madam…”“I’m so sorry to hear about this, Mrs Brown…”“I completely understand how you feel, Sir/Madam…”“Thank you so much for your patience/understanding, Mrs Brown…”More items…•

How do you politely say it’s too expensive?

You simply don’t pay that money. You can either say it in person (“I can’t afford it, my budget is $50, which is a market rate for my area”) or you write it in an email. The person won’t show up demanding you part with your money just because they’ve said so – and if they do that, just call the police.

How do you reject buying?

Check out ten common native speaker phrases to refuse an offer here.It’s very kind of you, but… … I appreciate the offer, but … … It’s very tempting, but … … I really shouldn’t. … I can’t this time. … It’s a great offer, but … … Actually, I think I’m going to pass on it, if you don’t mind. … Let me sleep on it.More items…•

Is it rude to ask how much something cost?

It can be very rude and unbecoming of the asker. It is OK to ask, though, based on two things: your relationship with the person, and if you plan to purchase that item yourself. For instance, if you see someone in a beautiful jacket, you can ask because it’s that time of year and you want to get one for yourself.

What do you say when someone asks how much you make?

Re: How to respond when someone asks how much money you make I would just say “it’s personal” and leave it at that. I had a good laugh at that video! Postmon wrote: Keep it light and say something like “not enough.” If they pressed, say I just don’t feel comfortable discussing it.

What do you say when someone asks how much your house costs?

“You don’t want to come off as dishonest,” says Puhn. “So discuss in advance with your husband or wife what you’re going to tell other people, and in the moment, use your partner as an ally.” KEEP IT LIGHT: “How much did we pay? More than I would have liked!”

How do you respond to price objections?

How to Overcome Pricing ObjectionsWait for the prospect to finish speaking.Pause for 3-5 seconds.Ask a question.Pose a follow-up question.Summarize their objection in 2-3 sentences.Clarify if you missed anything.Diffuse their concern.